If you have a complaint about an order, delivery or service provided by Kalacompanion, you may contact our grievance team using the details below.

Email: info@kalacompanion.in
Phone: 7506438637

How to submit a complaint

Please include:

• Your name and contact details.
• Your order number, if applicable.
• A clear description of the issue.
• Relevant photographs or supporting information, where applicable.

What happens next

We will acknowledge receipt of your complaint within 48 hours and endeavour to resolve it within one month of receiving it, in accordance with applicable requirements.

If additional information is required, we may contact you using the details you provide.

For general order enquiries, you may also contact our customer support team at info@kalacompanion.in or 9833769352 during business hours.

Business hours: Every day, 11:00 AM–11:00 PM IST.